“They changed to from 2 pm to 7 pm after I paid and it was non-refundable.”
The booking was non‑cancellable and non‑refundable, yet after payment they informed me that I couldn’t check in until 7 pm that night because a previous guest extended their stay until 5 pm, even though the stated check‑in time was 2 pm. Later that afternoon they cancelled the reservation despite it being non‑refundable. Their messages read: “Hi Sir, maayong hapon. The room will be available at 7pm pa po. We have a guest and extended their stay until 5pm.” Reservation Details: Check‑in: Sat 2 Aug 2025, Check‑out: Sun 3 Aug 2025, Property Name: Your Space, Booking Number: 6524083664.
JeffreyHá um ano