I was assigned a room that didn’t match what I booked online, so I left the hotel right away; the replacement room was lower quality than what I had reserved, and when I told the hotel management they didn’t respond.
MansourHá 2 semanas
Trabzon·7.7
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ou é só digitar — “por volta do dia 20, três noites”
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Located in Trabzon, the Cebeci Grand Hotel offers a simplistic décor, free WiFi, and a terrace with sea views, 3 km from Hagia Sophia Museum. Each air-conditioned room features a flat-screen TV with satellite channels, private bathroom, and amenities like bath robes, slippers, and free toiletries. The hotel offers à la carte and buffet dining, car hire, and a 24-hour front desk, 5 km from Ataturk's Mansion and Trabzon Airport.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
I was assigned a room that didn’t match what I booked online, so I left the hotel right away; the replacement room was lower quality than what I had reserved, and when I told the hotel management they didn’t respond.
Mansour·Há 2 semanas
The place itself is fine, but the chaos is a problem: some guests smoke cigarettes in the restaurant and elevators, and nobody from staff warns them; there are no written notices on the doors for the housekeeping crew, and the hotel could use more cleaning and organization.
Ayman·Há um mês
The spot is great, just minutes from Esplanade along the Black Sea and very close to the pedestrian centre/Meidan, and the room is large; however, there were too many women in Burkhas.
Ozdoris·Há um mês
The staff are friendly and helpful, and the location is beautiful; everything else is fine.
Kamran·Há um mês
The location and room cleanliness were good, but the hotel’s parking lot is small.
طلال·Há um mês