“New Management Has a Lot of Work to do.”
The only thing that was positive was that they refunded my stay. Everything else was dirty, damaged, and uncomfortable.
LisaHá um mês
Pittsfield·7.3
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ou é só digitar — “por volta do dia 20, três noites”
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The Heart of the Berkshires Motel in Pittsfield offers air-conditioned rooms with private bathrooms, free WiFi, and modern amenities, including work desks, seating areas, and private entrances. On-site amenities include free parking, a lounge, shared kitchen, and services like private check-in, paid shuttle, concierge, and full-day security. It's 15 km from Tanglewood and 68 km from Albany International Airport.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The only thing that was positive was that they refunded my stay. Everything else was dirty, damaged, and uncomfortable.
Lisa·Há um mês
Nothing positive. My husband sat outside in one of the chairs and was stung by a bee because there was a bee nest in the chair. The bed had no support from the springs.
Donna·Há um mês
The manager was nice and made it easy to get a refund. But the hotel seems to be designed for people who leave pets in the room. The hot water didn’t work, the shower was small, the bathroom lighting was poor, the shower pan had holes, and the drain was slow. The baseboards next to the toilet were falling off the wall and were held together with scotch tape. The shower walls were soft and mushy. I could hear the neighbors even with the window closed, there were no towels, and the room door had a gap that forced me to slam it shut. I needed a hot shower and a decent bed, and this room didn’t meet those needs.
Tiffaney·Há um mês
The location/setting was convenient. The bed was creaky and uncomfortable. The bathroom was gross—peeling wallpaper, a broken towel rack, old flooring, and everything looked old and yucky.
Sara·Há um mês
The beds were comfortable, the internet and TV were good. The room wasn’t clean, the floors were dirty, drinks were under the bed, there was dust, the shower had hair in it, the landscaping was neglected, and the building was deteriorating.
Todd·Há um mês