Romance Regency Club - Ultra All Inclusive

The hotel was in a run‑down state, surrounded by grime and unpleasant odors near the beach restaurant; inside the restaurant, dirt and unsanitary conditions were everywhere, with filthy floors and dirty cutlery. The staff were rude, and when I approached the beach bar, the bartenders looked irritated at guests and could have been rude. Management was ineffective, and the property only managed a three‑star rating. Beggars ran along the beach, security seemed indifferent, and the sea was very shallow; to swim you had to walk about 300 m along the pier. Having been to Egypt 15 times, I had never seen anything like this, yet it is marketed as elite vacation. Very disappointed.

Sergei·Há um mês

“Not a 5 star resort”

Regency Plaza Resort was a huge letdown. After arriving, we were first offered a room that didn’t match our booking, then another that was filthy and poorly maintained. The safe was broken, furniture and fittings were old, doors had gaps, and the sun loungers were stained with bird droppings. We eventually accepted a room so we could start our holiday, and the staff tried to clean it. Hygiene was a major issue: pigeons nested in the ceiling of a snack bar, dropping on tables and floors, and cleaning with water and a squeegee was unacceptable for a five‑star claim. The spa was a disappointment, essentially a common room with treatment beds and a jacuzzi; the steam room, also a hammam, had extensive black mold. I also saw staff smoking while working, which is completely inappropriate. Safety concerns included exposed electrical cables and heavy stone slabs left around; I pointed this out to management after a barefoot child nearly lifted one slab, risking serious injury. The pool area and grounds were poorly maintained. The resort lacks sufficient management oversight and attention to detail. While the staff were generally pleasant, good staff alone can’t make up for inadequate supervision, maintenance, and hygiene.

Robert·Há um mês

“Aside from this, my stay here was fantastic, Ramandan (the room supervisor) and Mohammed (the barman at the pool), were”

The location was terrific and most of the staff was so kind. The room also was fantastic and big for one person, i enjoyed a lot. The private beach is good as well and also the food and the drink are always on the top. The only thing that i can tell is that the cleaning boy was too annoying whenever i politely refuse his services he was too insistent. For a couple of days I couldn’t sleep well in my bedroom because there was always someone banging at my door and also calling in the morning. It’s the first time i’ve had to pur the ‘do not disturb’ sign at the door but it was totally ignored by the cleaning guy and thrown away

Malabuyoc·Há um mês

“Bellissima scoperta”

It was my first time in Sharm, and I felt right at home. The staff were welcoming, kind, and especially smiling; every request was gladly accepted. The room was always tidy, the cleaner was very friendly, and the housekeeping manager was very attentive to our needs. We stayed in the romance section, and Mohamed at the bar made excellent cocktails. The excursions offered on site were great, and the resort’s services—haircuts, straightening, tattoos, massages—were convenient, plus there were plenty of shops nearby. Don’t forget the restaurants and the water park for kids and adults. The Egyptian restaurant was a highlight; the chef involved us in dancing and warmth. What a 10‑point vacation, full of praise! 😍

Sara·Há um mês

“Soggiorno buono per il rapporto qualità prezzo, la pulizia e la cordialità del personale un po' scadente nel cibo e”

The room was spotless, and the bartender Mohammed was friendly and professional. The food, the taxi service, the high prices for the offered service, and the daily price changes were disappointing.

Matteo·Há um mês