Crown Promenade Melbourne

“Enjoyable and relaxing”

Easy to spot on the map and tidy. The beds felt a bit too firm for my liking.

Michelle·Há 3 semanas

The room was stunning and the location was excellent.

Meredith·Há 4 semanas

“Mid-level hotel trying to be high-end.”

The room was clean, the water pressure in the shower was fantastic. Valet parking was ridiculously expensive, and no-one even bothered to greet us at the car - no off of help with luggage, no greeting when we walked in the door. Not a luxury/high-end hotel at all. Staff pleasant but nothing special. Lobby and uniforms tired. Lift is slow, furnishings are tired. Room seems under-done - only one pillow, only one towel, low grade tissues in the bathroom that take the skin off your nose, 1-ply toilet paper - low end trying to disguise itself as high-end. The air conditioning vent rattled intermittently like it was going to explode out of the wall. The casino walkway to the river is useful, but the carpeting, poor signage and casino itself just screams tacky. Tried to get a coffee in the hotel after going out for dinner (8.30pm) and they had nothing…. I mean… come on - can’t get a latte in Melbourne. Was directed to walk back to Crown food-hall, which was another 10minute walk back to where we had just been….disappointing stay overall

Jane·Há 4 semanas

“Overall the stay was great but spoiled by lack of a modern TV.”

The location was great and we skipped breakfast. The room was clean and well presented, and the staff handled check‑in and check‑out without a hitch. The in‑room entertainment was disappointing: an old TV with a frozen screen and a remote that didn’t work. For the price I’d expect a Smart TV with casting and streaming options. I asked for help and a staff member came to the room, confirmed the issues, and offered a replacement remote, but it never arrived.

Andy·Há 4 semanas

“Love and will return again and again”

Location and world class facilities restaurants etc. Very noisy at night despite being 20 floors up

Marc·Há um mês