I’m writing to urgently follow up on a pending refund for booking number 5298045505. I paid for a place that was closed when I arrived, forcing me to scramble for other accommodation under tough conditions. I’ve already supplied the correct booking and payment details, yet I still haven’t received a clear confirmation about my refund. This is completely unacceptable, as the room I booked was unavailable upon arrival. I expect the responsible parties to resolve this quickly and issue a full refund. Please confirm the status of my request, arrange the refund, and provide written confirmation with the expected processing date. Treat this as urgent; if it can’t be resolved promptly, I’ll have to take further action through customer support and dispute resolution. I look forward to your written response and confirmation of the refund as soon as possible. Best regards, Biju Abraham
BijuHá uma semana