Candeo Hotels Fukuoka Tenjin

“地點方便，天神地下街及I’m donut就在附近。 酒店設備不完善及清潔人員培訓有待加強。”

The staff’s attitude was good and they responded immediately to problems without being passive. However, the equipment was lacking and the cleaning crew’s training needs improvement: every day the room looked different, and one day I found the fridge power off, which would have ruined the food I kept refrigerated. Another day I returned to find the cleaning staff had moved the night‑clothes and side table to another spot, making it inconvenient because my room was a double made of two single beds and I couldn’t restore it myself; the next day the room was still not back to its original layout, showing the cleaners had not noticed the obvious change. I had to go to the lobby to pick up the night‑clothes, and the front desk apologized, but it was frustrating to have to make that extra trip after a tiring day. The bed lamp was broken and kept flickering at night, which was scary; I told the front desk, they came right away, but even after changing the bulb it didn’t work, so we decided to turn the lamp off, which made the experience feel very bad.

Lau·Há uma semana

“天神エリア便利！”

The top floor had a spa and a spacious tub that helped me unwind. I stayed in a king‑size room, and the bed was huge, so I slept comfortably without any stress. The downside depends on the room, but the parking lot next to mine was close and the light didn’t come in, and the room lights were dim, making it hard for two women to do makeup.

Mikiko·Há uma semana

位置接近市區. 空間太小，放行李箱的位置都沒有

Chin·Há 3 semanas

The breakfast was excellent. During my three‑night stay, on the third day the cleaner, knowing I had a child, brought child‑sized slippers and a yukata, and I felt like giving a tip. I had to work early in the morning, so I used the 9th‑floor lobby with my laptop, but an employee told me the lobby was closed at that time and asked me to leave; I understand that Japanese people like rules, but it’s confusing because the hotel advertises a 24‑hour front desk while preventing me from sitting in the lobby. The water in the 10th‑floor bath could have been a bit hotter.

Oh·Há 4 semanas

The large public bath was great, but the unit bath in the room had parts that were detached; even after asking for a full cleaning during a multi‑night stay, only towels were replaced.

Hiroo·Há um mês