“They did not honor our booking made in”
My experience at this hotel was marred by a serious issue with our booking, which they claimed wasn't in their records despite showing them my confirmation. They even went so far as to suggest it was for a different branch of the hotel, but a quick search revealed this wasn't the case. The photos on my booking matched their hotel perfectly, but they still refused to honor our reservation, instead offering us a more expensive room or telling us to find another hotel.
RendelHá 9 meses