“The stay was disappointing, not at the level I expected.”
The lady at the reception was not very kind. The apartement I booked, and paid a lot, was not the one I received at the end, the toilet was dirty, spider webs all over the place, no wifi service. When I complained on wifi they told me that it will be fixed in the next few hours.it was already 17.00. The receptionist was again extremely unplesent so I asked to speak with the manager, who was very nice and moved us to the right room. However, this experience impacted very much the quality of our stay. Receptionist was not quite pleasent, apartment was not the one I booked, it was dirty and not on the level promoted at Booking. I stayed in Tenuta di Sticciano, 10 years ago and it was an amazing experience, for me now a complete dissapointment. However, let me just point out that surroundings are beautiful
JelenaHá um mês