“Extremely poor experience — double-booked and left to deal with the consequences”
The room was clean, but the experience was extremely stressful. The property is in a tiny village with no nearby hotels or obvious alternatives. A few hours after checking in, around 9 pm, the owner told me the place had been double‑booked and that I had to leave by 10 am the next day, offering no apology and saying I had to find accommodation myself. In that remote setting, finding a new place was practically impossible. The owner then asked me to write a positive review for €10, which he promised to send via an app. I found that request totally inappropriate. I reported everything to the platform, but almost three weeks later, after at least three contacts, the issue remains unresolved. The problems were: double booking, minimal notice, no apology or help finding a new place, and a request for a paid positive review. The way this was handled is unacceptable, and I would advise anyone to think carefully before booking here, especially given the isolated location and lack of nearby options if something goes wrong.
Bianca·Há 2 semanas