“Suciedad y falta de mantenimiento”
The place was in a good spot. The experience was terrible: the floor in the room and bathroom was completely wet, the toilet cistern dripped nonstop, and when I reported it the person in charge just mopped the floor, which stayed wet and smelled bad, claiming it would dry itself. The hygiene was unacceptable; the toilet looked unclean after previous guests, mold covered the shower, there was no hand soap or toilet paper despite the amenities list, towels were too small, blankets smelled bad, and pillows were hard. The staff didn’t know the reception procedure and offered no solutions. The overall cleanliness, maintenance, and guest care were zero. I do not recommend this place.
Ulises·Há 2 semanas