The room décor matched the photos and the staff were friendly, but the towels were never changed, the bed had no sheet underneath—just a cover—and the blanket stayed dirty and never got washed during the whole stay. A face towel was only provided on the first day. The pool was unappealing and dirty. At breakfast, they put other guests’ preserves on our table, the food was greasy and sometimes not fresh. There was a lot of noise and poor sound insulation. Arguments broke out between guests and staff. The location was at the back of an alley.
JéssicaHá 5 dias