“SCAMMERS, make you pay additional fee for weekend upon arrival.”
I booked 9 nights in advance, all paid. When I arrived to check in, the receptionist said, “Oh by the way we charge an extra 50,000 KRW per weekend, so please pay 150,000 KRW.” I said I hadn’t seen that when booking and he admitted they don’t mention it. He said if people book through the Korean app they get a text alert, but I said that was irrelevant since I didn’t get prior notice. I then said I would like to cancel because the contract terms had changed from what I initially agreed and paid for. He said I’d have to sort that out myself since “you’re the one who wants to cancel, not us.” I said, “No, I didn’t want to cancel on the original terms but you changed the terms. It is your default and I am just rescinding the agreement.” I started loading up customer service and he said that this one time they would waive the 150,000 KRW since they failed to notify me beforehand. I told him I wanted the cancellation and in the end he gave me a free cancellation, but it was a really negative experience. I didn’t want to stay there at all because if they’re going to suddenly impose additional fees on me once, they’re likely to do it again. Would not recommend.
HakyungHá 9 meses