“I will not stay at this property again due to the billing issues that I had.”
The place sits in a fantastic spot, but the billing for the two rooms I booked through this site turned into a nightmare. Getting a hold of the front desk to sort out the charges was a real struggle, and my visa kept getting charged over and over with no explanation. The night‑shift front‑desk staff seemed to be dozing off, and we had to shout at her for more than 5 minutes to get her to wake up when we checked out early (her hair was flattened on the side of her head). She couldn’t answer any of our questions about the charges on our visa.
YolandeHá 2 semanas