Kvasy·9.1
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ou é só digitar: “por volta do dia 20, três noites”
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Shale Verba in Kvasy offers spacious family rooms with private bathrooms, balconies overlooking the river, and amenities such as a sofa bed, refrigerator, flat‑screen TV, and wardrobe. Guests benefit from complimentary Wi‑Fi, a lounge, shuttle service, 24‑hour security, bike rentals, barbecue facilities, and nightly film screenings. A buffet breakfast with fresh pastries and cheese, plus à‑la‑carte options, is served. Located on Tsentralna Street, staff speak Ukrainian.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
Convenient location, not far from the eco-farm “Rozental”. A bit away from the road, on the bank of Tisa, quiet and cozy. Very comfortable beds and pleasant white bedding. Small fridge in the room. Weak sound insulation. But that’s due to the wooden structure, so it’s almost everywhere. I wouldn’t say it was a big problem.
Vasyl·Há 3 semanas
Дуже тонкі стіни. Сусіди через стіну зраненька ( о 7.00 ) увімкнули телевізор - звукоізоляції -0!
Неля·Há um mês
We really liked the accommodation overall – the location is great, it was clean, comfortable, and a pleasant place to relax. We had stayed at Chalet Verba before and chose it again because we were satisfied after the first visit. Unfortunately, one unpleasant incident spoiled the experience this time. After checking in we asked one of the guards if we could use the barbecue on the premises. He clearly said, “Yes, of course.” We were not told that this service was paid for, that we needed to buy wood separately, or anything else. The next evening, when we decided to use the barbecue, another guard approached us in a rude tone and started yelling that we had lit the fire incorrectly, used the wrong wood, and that we had to pay extra. I find that style of communication with guests completely unacceptable. Even if we were unaware of any rules, they could have been calmly explained. The next day I approached the manager to clarify the situation. I asked to see where it was stated that using the barbecue was a paid service costing 250 UAH. They could not show me any such information in the price list. There was no sign on the barbecue itself, nor any mention in the room. Other paid services, like bicycle rentals, were listed separately. I asked for a receipt for the 250 UAH paid. I received a paper with the amount but no clear details or breakdown of the service. This, of course, raised more questions about why this charge was levied. The issue isn’t the 250 UAH itself, but the lack of transparency in the terms and the treatment of guests. If using the barbecue is indeed a paid service, that’s fine, but it must be communicated in advance: during check‑in, in the list of paid services, or at least near the barbecue. A guest should not first receive permission to use it, then be shouted at and told about an additional fee afterward. It’s a shame that this situation left a sour aftertaste, because we really like the chalet and have no other complaints about the accommodation. I hope the management will focus on staff communication and clearly define the conditions for using additional services.
Inna·Há 2 meses
Everything was fantastic!
Алла·Há 2 meses
Everything was wonderful, and the staff was top‑class!
Oleksandr·Há 5 meses