Morro dos Anjos Águas Quentes Hotel Resort

The space is good, but the rooms weren't cleaned and the service left something to be desired.

Michele·Há 2 semanas

The room was spacious and comfortable, the staff were polite and attentive. On rainy days there was no well‑paved path between the room and the main buffet, so you either walk through mud or rely on a car inside the resort. The bathroom had a huge leak in the shower box that drenched the dry area; there was no soap on the bathroom sink and the liquid soap ran out without restocking, so we had to use what we’d bought to leave on the counter. On sunny days the hot tub wasn’t turned on, the wave pool worked only one day and not at all times, and the water slides weren’t functioning.

Celia·Há um mês

The restaurant was very good, but there was no room service or communication with reception, and no option to order anything to be served in the room. I was sharing a room with people I didn’t know, there was no sound isolation, I could hear everything happening with the staff next to me, the doors had huge gaps causing embarrassment, and many parts of the park were shut down.

Márcio·Há um mês

The service was terrible, the hotel isn’t finished.

Ricardo·Há 2 meses

The bed was fine, but the staff were unprepared, lacked information, and there were problems with partner sales imports and scoring.

Tiago·Há 2 meses