The location was ideal for the purpose of the stay, right across from the train station and easily reachable by public transport; restaurants, the city center, etc. were within walking distance, and the self‑check‑in worked smoothly. However, it was very inflexible and customer‑unfriendly that we couldn’t get a small breakfast delivered to the room. Context: I booked the room for my partner who had to check out early the next day for a business meeting at 6.20 am in Frauenfeld. I had asked in advance if it would be possible to have a roll, some butter, jam, etc. ready for the next morning. Nothing elaborate, just a small snack so he had something in his stomach. That request was simply denied with a standard response. After all, we had already paid for breakfast!
ElkeHá um mês