“Excellent in all other areas except the one mentioned above.”
It was an excellent stay for what we needed. The girl at the desk has no customer service skills; she was around 5’3 with dark hair, no name tag, and the Manager on duty was listed on the wall. It wasn’t about one incident; it was about her overall demeanor. No good morning. I felt like I was a burden to her if I had a question. Very unacceptable. When we checked out she didn’t ask how we enjoyed our stay. She took our key, said “do you want a receipt,” I said yes, she looked at the computer, printed the receipt, handed it to me, and said nothing.
KathyHá 3 semanas