★★·Kandy·5.8
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ou é só digitar — “por volta do dia 20, três noites”
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325 m²
30 m² · 1 double bed
25 m² · 1 single bed
70 m² · 2 large double beds
30 m² · 1 large double bed
30 m² · 1 double bed and 1 single bed
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Empire Valley Hotel in Kandy offers spacious family rooms with garden or mountain views, each featuring a private bathroom, air‑conditioning, and complimentary Wi‑Fi. Guests enjoy a sun‑lit terrace, lush garden, and a family‑friendly restaurant serving American, Asian, and continental breakfasts. On‑site coffee shop, outdoor seating, free parking, and proximity to Sri Dalada Maligawa (1.7 km) and Kandy Museum enhance the stay.
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Como os hóspedes avaliam o hotel, aspecto a aspecto.
The rooms and the hotel are okay, but not great. When I checked in, the mattress was a little dirty, the floor hadn't been cleaned, and there was a wet mat in the bathroom that made the experience very unpleasant.
Sushil·Há um ano
I was surprised when the reception staff seemed unaware of my booking. At first, the receptionist claimed the hotel was fully booked, then he called his manager and was told there were two available rooms that had already been promised to other guests. He asked me to cancel my reservation before he could assign a room, which was confusing. Even after explaining we were exhausted from a long journey and needed a room urgently because we were heading to a T20 cricket match in Pallekele, he insisted on the cancellation. After some back‑and‑forth, he finally agreed to give us room 23, but only after taking my ID card and handing me a key card. He escorted us to the room and left. The room did not match the description or photos: it was unclean, had an unpleasant odor, and the air conditioning was not working properly. I couldn’t find the AC remote. After a quick shower, we discovered the digital door lock was faulty. When we returned to reception, the staff member came to our room, and to our dismay, the door could be opened without the key card, raising serious security concerns. Despite the receptionist’s assurances that CCTV cameras were in place and that he would be available until midnight, we didn’t feel safe. We decided to take our valuables with us and rushed to the cricket match. After returning after 1 AM, we found our room door wide open. Thankfully, nothing was missing, but the situation left us very uneasy. The receptionist was not present at that time, and we had to use chairs to block the door while we slept due to security worries. Overall, the experience at Empire Valley Hotel was far from satisfactory. The lack of security, cleanliness, and proper communication was very disappointing. I would not recommend this hotel based on my experience.
Poojitha·Há 2 anos
The environment was calm. There wasn’t much that was bad considering the budget.
Channa·Há 2 anos
It’s a small hotel but very close to all amenities. It’s a 10‑minute walk to the main road and a 15‑minute walk to Kandy Lake. Local transport is available throughout the day, and there are various other hotels and restaurants nearby.
Anthony·Há 2 anos
There is nothing to like about this place. The property I booked looked appealing in the pictures, but when I arrived I found significant discrepancies. Although the listing claimed a balcony, my room had none. Essential amenities such as a welcome tray for making tea were missing. The room’s cleanliness was poor, with dirty bed sheets, towels, and blankets. The gap between the advertised quality and the actual condition of the room was disappointing.
Rasika·Há 2 anos