“Bra men med en bitter eftersmak tyvärr”
The breakfast was very good, yet we booked an à la carte dinner at the castle and instead received a fixed three‑course meal in the orangery without warning. On the second day we were locked out from both the front door to Trubaduren and our room; restaurant staff let us in, but in the morning when we asked for help with the key cards, no one was available… it’s scandalous that there’s no working emergency number to call. I don’t want to be forced to sleep in a car when I’ve booked and paid for a room; I stayed here about a year ago when key‑card issues also existed—more discipline is needed so I can feel safe entering my room at any time.
KennethHá 3 semanas