Antik Ipek Hotel

“Etablissement mauvais.”

The two guys at reception were very kind, helpful, and welcoming. I’m especially grateful to Teyyaz and Aydoĝan. What I didn’t like at all during my 14‑night stay at Antik Ipek Hotel Istanbul was that they stole 200 euros from my room. I told management and reception, but they didn’t care at all, even the big boss who knew about it didn’t move. So I went to the Sultanahmet Tourism Police. When I arrived at night, the room’s AC wasn’t working well, the kettle was useless, and the fridge blew hot air. I couldn’t sleep because it was hot. The next day I complained to management, they changed my room and everything worked (I was happy). During 14 nights I was never given new sheets or towels. There were large dust piles under the bed, the bathroom wasn’t clean, and I left two dirty towels on the floor; they replaced one but the big dirty towel stayed in my room the whole time. Apparently no one cleaned my room for two weeks except once to give me a small towel and they stole 200 euros from my bag. I didn’t have much cash on me, so I only noticed the missing money when I tried to take it out. I didn’t want to go to the police because the two reception guys were very nice to me (Teyyaz and Aydoĝon). A big thank you, but the management knew what happened and didn’t react.

Ung·Há 4 meses

Despite the manager being very polite and asking for a 10‑point rating, I decided to write the truth. During my stay the room was never cleaned, the shower door was broken and didn’t close, so water splashed everywhere after a shower. I got some bugs on my hands. My room was on the second floor, and it seemed the staff lived on the first floor. Every evening and morning the staff talked loudly, even shouted, so I couldn’t sleep. I woke up to their shouting. The noise level was terrible. If you need a quiet rest after long walks, this isn’t the place. I visit Istanbul often, but this was my first bad experience. I won’t book or recommend it. The location is good, that was the only positive. Otherwise it was disappointing.

Yuliya·Há 5 meses

I got a cheap stay but the place was in bad shape.

Matur·Há 6 meses

The location and staff were great, but the air‑conditioner outside the window was noisy as usual.

Paweł·Há 6 meses

I arrived earlier than planned and checked in; a friendly madam who only spoke Turkish welcomed me, and even though we couldn’t talk in English, we still had a fun interaction. I didn’t mind being talked to in Turkish. It was a good experience. The hotel’s cat was very cute, just like the cats everywhere in Istanbul. I couldn’t figure out how to use the air‑conditioning, but it was a comfortable climate at the time, so it wasn’t a problem; if it’s a different season, you might want the staff to explain it to you.

Kankichi·Há 6 meses