MagicSuite Guest House Roma Vaticano

The privacy and clarity of the virtual assistance were excellent. Nothing else to add.

Francesco·Месяц назад

WARNING – A REVIEW THAT MAY SAVE YOU A LOT OF TROUBLE!!! I didn’t wait until tomorrow to write this review; I’m jotting it down tonight because I’m still extremely frustrated. • When we arrived, nobody told us where to park. We spent about 40 minutes searching for parking and ultimately had to leave our car 1.2 km away from the property. • Nobody told us which entrance door was ours. We had to try the access code on every door until one finally opened. • We left for about two hours to have dinner at a nearby restaurant. When we returned, the access code no longer worked. We were locked outside for about 50 minutes (I have a video as proof). The whole experience was ruined. We argued with the hosts and even had to contact them. After another 20 minutes, the hosts asked us to try four different access codes, and eventually one of them worked. • The hosts even told us that “it’s a bit unusual to go out.” What does that even mean? Were we supposed to stay inside the room the entire time? I simply wanted to go out for dinner. • Because of this, I’m now afraid to even leave the room to buy a bottle of water, because I’m worried the same thing will happen again and I’ll be locked outside for another hour. • During the self‑check‑in process, we were required to send identification documents for both myself and the person travelling with me. Fortunately, I was travelling with my wife, but I can imagine this being very uncomfortable for couples who aren’t married or for friends travelling together. We were also told that anyone who hadn’t completed the check‑in process would not be allowed inside, meaning you would have to convince the other person to send their personal documents. Not just documents, other questions like 10 steps • After submitting all our documents, on the day of check‑in we were informed that we also had to pay an additional €12 tourist tax. This wasn’t communicated clearly beforehand.

Silviu·2 месяца назад

“Una fuga dalla realtà”

The cleaning and service were impeccable.

Barbara·3 месяца назад

The structure is unique, welcoming, well‑maintained, and organized.

Ettore·3 месяца назад

The room was amazing, a very cool concept, the cleaner lady was lovely, and the staff were easy to reach. The front door was very temperamental.

Zaki·4 месяца назад