B&B San Leonardo

I was given a room with an en‑suite bathroom instead of an external one. The shower was tiny and the hairdryer didn’t work. The signs had too many exclamation marks, and there were threats about calling the police for poorly done waste sorting. They asked for paperwork because we were late, even though we never arrive late and always clean what we use. They forbid kitchen use, calling the place a small cottage, not a villa. I felt embarrassed when my friends complained as they should.

Federica·Месяц назад

The host was pleasant and the area was quiet. Google Maps had bad labeling. In room 1 the shower drain was faulty, the kitchen lacked a cutting knife, and the kettle didn’t heat anything on the stove.

Josef·2 месяца назад

Everything was calm, the owner was very helpful and fair, and the bellhop was excellent.

Carmelo·2 месяца назад

The price was great for a two‑day trip around Sicily, the property was excellent, and parking was easy to find. The town just a few steps away had all the comforts. Those who judge the experience as “great” based on price alone are missing the point.

Claudio·2 месяца назад

Overall, I would rate the stay positively. The accommodation itself was quite good – the room was clean, the beds were comfortable, and the elderly owner was very kind and welcoming. The private bathroom was a big plus, while the kitchen is shared. Parking can also be a challenge, as spaces are on the street and not always easy to find. We found a spot without any issues on the first day, but the next time it took us around 20 minutes to find one. The biggest disappointment, however, was the communication with the manager. We were driving from the other side of Sicily, and because of wildfires, accidents, and traffic delays, we arrived about an hour later than the standard check-in time. I informed the manager in advance and received confirmation that a later check-in would be possible, for which I was very grateful. When we arrived, we discovered that the nearby ATM was out of cash. From the beginning, we made it clear that we intended to pay and even offered to leave something as collateral until the following day. Instead, we were sent to several different ATMs, and it took us more than an hour before we were finally able to withdraw cash and return to the property. On top of that, Google Maps directed us to a location several dozen meters away from the correct address. I informed the manager several times that we had already reached the correct location, yet I continued receiving messages saying that they were still waiting for us, that the property would soon be closed, and that the situation might have to be reported. I was also told that my behaviour was "not serious." I even had to send screenshots from Google Maps to show that the delay had been caused by the road conditions. After everything was resolved, the manager apologized for his behaviour and explained that he simply wanted to make sure we had actually checked in. I understand that, with a late arrival, staff may want to confirm that guests have safely arrived

Kinga·3 месяца назад