Grand Hotel Delle Terme

Everything was great.

Carmela·3 недели назад

“Si potrebbe Migliorare”

The restaurant and rooms were well organized, but the pool area and its staff could use some improvement.

Candido·Месяц назад

“Meraviglioso”

Everything was wonderful—an amazing family that made you feel at home and cared for, an excellent place.

Sabrina·2 месяца назад

“Soggiorno piacevole, un tuffo negli anni '80, ma struttura circondata da buste di immondizia!”

I spent one night at Hotel delle Terme Luigiane with some friends, and overall the experience had its highs and lows. On the bright side, the welcome was courteous, kind, and helpful from the staff, and the thermal baths were enjoyable and to our liking, enhancing the stay. However, as a four‑star property, we expected more. The hotel feels stuck in the 1980s in terms of design, furnishings, and some services. The rooms are very basic and clearly dated, highlighted by the still‑present SIP phone in the room—a museum‑like detail that underscores the need for major modernization. Breakfast, though continental, seemed quite sparse and understocked, especially the savory side: eggs were missing and the selection was limited to a few cold cuts. What disappointed me most was the exterior. Near the parking lot, many trash bags piled up among the pines, giving the impression of an open‑air landfill. Beyond waste‑management responsibilities, seeing that scene is certainly unpleasant and a poor first impression for tourists choosing Terme Luigiane. It’s a shame because the location and thermal experience have potential, and we appreciated the courteous welcome. The hotel really needs a serious upgrade, better service attention, and especially better care of the outdoor areas to truly match a four‑star rating.

Mariafrancesca·2 месяца назад

The dining staff were courteous and professional. At checkout, they tried to charge us again for the stay because they hadn’t reconciled the payment. It was embarrassing and unpleasant—a waste of time and a disappointing end to an otherwise relaxing stay.

Carlo·3 месяца назад