“A pleasant stay but far better value options exist and the view is totally unacceptable.”
The interior layout and design are beautiful and very peaceful, and the staff are very friendly and courteous. We had a mostly enjoyable overall stay mainly because we had activities planned away from the hotel, but this is definitely not a 6‑star resort, as it is positioned outside. The interior decor is beautiful and the staff are very friendly and attentive. However, there are a few things that let this resort down; the view from the pool and our balcony was perhaps the worst I have ever experienced; it is literally a building site with mud, cranes and vehicles operating. While this is not the property’s fault, had we known about this before booking, we would not have stayed here. The pool area offers zero spots for sun‑bathing; every bed is in the shade under a fixed pergola; fine for relaxing but not good if you want some sunshine. The outside of the property looks very tired and, in the case of our balcony, very dirty; so much so that we didn’t want to sit on it as it was not enjoyable. We paid for a “villa” and got what can only be described as a studio with a small room attached with another bed (a very small double), meaning my children and wife had to share the large king bed. Some of the items in the room were worn and the wardrobe door even fell off! We did receive a courtesy meal from the hotel when I raised these issues and while that was appreciated, even the food we received fell way below my expectations!
Benjamin·2 месяца назад