“Одно из худших впечатлений оставил этот отель”
I liked the hall – pretty, high ceilings, and a lovely grand staircase. The elevator with air‑conditioning was also interesting. We stayed there on 17‑18 October and left with very bad impressions: 1. The room was tired… 2. The air‑conditioner was set to 26 °C and there was no way to adjust it, so the room stayed hot. 3. The wardrobe door wouldn’t close, and the internal light stayed on all night. 4. The room had a strong musty smell that the AC didn’t eliminate or ventilate. 5. The bed had a soft feather and a warm blanket; combined with the heat, it was hellish for sleep. 6. The floor outside the shower was slippery; I slipped, and my foot got under the glass door. About two weeks later the bruise is still there and walking hurts, showing the floor needs safety checks. 7. At check‑in the front‑desk lady said the minibar contents were paid, and she separately noted water and chips as complimentary. At final billing the cost of chips and water was added. One bottle of water cost 59 000 Vietnamese dong. I travel a lot and this is the first time I’ve seen a hotel charge for water! Especially in a hotel that brands itself as 5‑star – it’s shameful. The price and quality don’t match.
Evgeniia2 недели назад