“Very unpleasant!”
We booked a king room but were given a queen instead, and the king room’s shower drain was broken, leaving a mess that the manager never fixed. At 11 pm we were moved to a queen on another floor, and the manager’s response was simply “we’ll give you a free night” and that was all. We were celebrating our 55th anniversary, yet nothing went right at Evergreen, and I’ll never stay there again or recommend it to anyone. The management seemed indifferent, saying the hotel was full and a couple’s bad stay didn’t matter.
Linda2 недели назад