“Disappointing”
The room was disappointing compared to previous stays. Front‑desk staff couldn’t retrieve earlier bookings, repeatedly saying floors above the 3rd were under renovation. Service was slow and had to be repeated, and the food and ambience had dropped drastically. The staff tried their best, but things seemed to have changed and were heading southward. We regretted choosing this location and will most likely not return.
Bandyopadhyay2 недели назад