Pousada Vilagoa

“Achei uma boa experiência, mas não tem muito o que fazer lá. É ficar no chalé e pronto.”

I enjoyed having breakfast served in the chalet, the bed was great, the TVs were excellent, the bathroom was very good, and the pool was superb. Service was slow on Saturday, the wines arrived warm and I had to ask for ice because only the bottle was hot. I only learned about a 10 % discount at checkout and the bill seemed off—a bottle listed as 95 showed up as 105 after the discount, when it should have been 104.5. These are small details, but when money’s involved you need maximum transparency.

Arthur·6 месяцев назад

“Experiência maravilhosa”

The room was super comfortable, everything clean and organized! The staff were very polite and helpful. The pool could have had a heater.

Gabriella·Год назад

The bed was super comfortable. Paying for the cost, you expect maximum comfort and spectacular service, but my experience fell far short. The coffee requires a scheduled time; that’s fine if it’s punctual. On the first day I booked 08:20, but it arrived at 09:00. The quantity was scant. On the second day I had to remind the staff via the form that we were two people, so we expected a comparable quantity. Cleaning was frustrating when I found the room messy after a full day of sightseeing. I left the key at reception on exit, in the receptionist’s hand. When I returned and asked about the messy room, I was told I should have requested cleaning. Should I have asked? Or should the staff have asked me? Given the room rate, I shouldn’t have to worry about anything or have doubts. A few days before check‑in I received an orientation letter that said nothing about room cleaning. Finally, each chalet has a charming private pool and a TV in that private area. The problem arises when each chalet turns on its TV at whatever volume it finds convenient. At the end, for almost 1500 R$ in just two nights, the experience I had was almost like a CVC tour. The staff are very friendly, but I felt they were poorly guided/trained.

Carolina·Год назад

“Muito satisfeito”

I liked the space, the food, the staff, the tours – everything was perfect, though the portions could have been larger.

Oliveira·Год назад

“Leve e maravilhosa para se curtir com uma boa companhia!”

Everything was great, the comfort for guests was excellent.

Souza·Год назад