“Horrible”
We arrived to find two torn, visibly dirty towels, bugs in the shower, an AC unit jammed in a wall hole that made a horrible noise, and a nightclub next door blasting music until about 2:00 AM, so we couldn't sleep. I had booked and paid for three nights, but left after the first because it was impossible to stay. When I told the hotel I was leaving because of the conditions, they said no refund because I hadn't chosen a refundable rate—acting as if I left by choice, not because the accommodation failed basic standards.
Rodrigo7 месяцев назад