Gasthof Kranerwirt

The restaurant offered good food, but a wedding‑like event with loud music played until about 2 am and we were not told beforehand. On top of that, we were assigned a room right next to the music room, which would have been better if we had been placed elsewhere…

Tibor·Месяц назад

The rooms were small and had a historic feel. The hotel had a restaurant, but it was closed because the head chef was attending a wedding. It had also been closed in the past for a local holiday. This was my last stay.

Jacek·Месяц назад

The room was on the lower floor, the bathroom was outdated, the toilet wasn’t clean, the room smelled musty, the curtain was broken, the staff were grumpy, and the breakfast was weak.

Florian·Месяц назад

“Zero communication, very poor management and lack of customer care.”

The place itself looked nice. We stayed for one night during a long drive, and it was a terrible experience. We booked a room with 3 beds and sent 3 separate messages beforehand to confirm the bed configuration. We received zero human replies – only automated responses. I even called reception directly on the day of arrival to confirm our late check‑in key pickup and re‑confirmed our requirement for 3 beds. When we arrived late at night, we picked up the key only to find a room with just 2 beds. Because there was no staff on site overnight, there was no one to fix the mistake. Three of us were forced to squeeze onto two beds, leading to a completely sleepless night in the middle of a long car journey. When I reported this at checkout, the staff didn’t even bother to offer an apology. Their only solution was waiving the ~€10 city tax.

Andrii·2 месяца назад

The value for money was great! It’s beside the road, yet it’s quiet. We arrived on Sunday evening, the key was waiting at reception by name, but we had a hard time finding the room; a map in the lobby would have helped.

Hargitainé·2 месяца назад