“We had a comfortable seven night stay .”
The room was spacious enough for a family of four, featuring two toilets and two bedrooms. Both TVs should be upgraded to smart TVs with English options; the current cable TV does not offer English channels, despite the listing claiming cable TV availability. After check‑in, we were handed an envelope to collect the City of Kyoto accommodation tax, which was awkward and surprising. I don’t understand why this tax had to be collected separately through a third party after arrival. The total accommodation cost, including the Kyoto local government tax, should have been included in the final payment made at the time of booking. Requiring guests to make a separate cash payment at check‑in creates unnecessary inconvenience and detracts from the overall guest experience. While I acknowledge that this requirement was disclosed in advance via email, the process itself remains unsatisfactory. I strongly encourage the establishment to provide this feedback to the Kyoto City authorities and advocate for a more streamlined payment method. Visitors should be able to pay all accommodation‑related charges, including local taxes, as part of a single transaction prior to arrival or at the time of booking.
WilliamsМесяц назад