Our stay was far from comfortable or enjoyable. Even though the hotel knew we were arriving, no one was at the front desk, giving a cold first impression. The room lacked that “wow” factor and had visible dust. Dinner was a letdown: no staff to help and even basic drinking water wasn’t provided, forcing us to go back to our room. We ordered a specific dish, but received a different one; at least the bill was corrected fairly. We booked a BB rate, yet breakfast felt more like a token inclusion than a proper hotel experience. Overall hospitality and guest attention were sorely lacking. The terrace chairs were damaged and unsafe, a problem that needs urgent fixing. As locals, we expect the same warmth and care for all guests, regardless of nationality. There were a few positives, but the stay didn’t meet our expectations.
ImeshaМесяц назад