“清掃員を雇うまで営業停止すべきだと思う。”
The location was good, the room was a private space with a large bed and a desk, and the Wi‑Fi worked fine. On the check‑in day, the room code was not sent, and after I contacted them it finally arrived but it was wrong. I could reach them quickly via WhatsApp, so that wasn't a major issue. The real problem was the shared shower room, which was infested with a lot of small bugs and was not comfortable to use. After I complained, they sprayed insecticide, but that should have been done before guests arrived. They also told me I could use another shower because the hot water wasn't working, but that room had no drainage, water pooled on the floor, and I couldn't step in it; shampoo and other toiletries were scattered on the floor. After I complained, it improved, but I think they should hire cleaners instead of reacting. The room I stayed in was right next to the toilet, and the wall was thin, so I could hear every sound from the toilet. At about 3 a.m. on the last night, I woke up to loud voices from the owner and a visitor. If they want to keep operating, they need to fix these issues.
Megumi·7 месяцев назад