★★★★·Rome·6.8
01
или просто напишите: «примерно 20-го, три ночи»
02
03
The Hotel Champagne Palace, Rome, is set in a historic building, 200 metres from Termini Station. Elegant décor, original paintings, and ancient furnishings adorn the hotel. Air-conditioned rooms feature satellite TV, city views, and private bathrooms with tiled floors. Free WiFi is available. The hotel is a 15-minute walk from the Roman Forum, Coliseum, and surrounded by traditional restaurants and cafés, with 24-hour reception.
04
05
06
Как гости оценивают отель, аспект за аспектом.
The room was clean, with all‑white linens and towels, and the staff were friendly. The location was very good. However, the housekeeper forgot to lock our hotel room after cleaning. When we returned from the city, the door of our room was wide open. The hotel’s entrance was also open, letting anyone in. There was no bar or breakfast at the hotel, though you could buy coffee and tea.
Violeta·2 недели назад
The hotel’s location is very central, but the stay was a nightmare. At check‑in we found the room door with a broken lock, “fixed” only with tape; for 5 nights we had to block it from the inside with a chair and a suitcase for safety because staff never intervened despite daily complaints. The front desk even refused a room change, saying the hotel was full. The hygienic and structural conditions were unacceptable: dusty carpet, a room so small that the bathroom door couldn’t be opened, a broken shower tray, mold everywhere, and a completely broken bathroom exhaust fan. Because of this unhealthy environment, my wife, who has asthma, caught a severe flu. To top it off, at check‑out the front desk claimed they knew nothing about our daily reports. Absolutely not a 4‑star property. We demand a full refund.
Eduardo·2 недели назад
Unfortunately, my stay was very disappointing. The room was far too small, and the view from the windows was of vendors selling scarves and handbags, which was not what I expected. Despite being promised strong Wi‑Fi, there was no Wi‑Fi available at all. Customer service was poor, and the supervisor or manager never returned my call. The staff also refused to provide the manager’s contact information. Overall, this was a very frustrating experience, and I would never stay at this hotel again. I would not recommend it to others.
Yanina·2 недели назад
The location was good, but they left us stranded after confirming a reservation change. I had a single room, we upgraded to double, and when we arrived they said no, so my companion had to find another hotel.
José·3 недели назад
Everything.
Mariangela·3 недели назад