“Horrible staffing, ridiculous hidden fees”
The hotel was very clean and in a nice spot, but the check‑in lady was rude and unhelpful.
Stacy2 недели назад
Минутку…
★★★·Clayton·8.6
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или просто напиши — «примерно 20-го, три ночи»
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The AC Hotel by Marriott St. Louis Clayton offers 13 km proximity to St. Louis Lambert International Airport and is within 5 km of the St. Louis Zoo. Its 17 km distance to the iconic St. Louis Gateway Arch makes it an ideal base for exploration. The hotel features air-conditioned rooms with private bathrooms, parquet floors, and free WiFi, as well as a fitness centre, outdoor fireplace, and bar.
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Как гости оценивают отель, аспект за аспектом.
The hotel was very clean and in a nice spot, but the check‑in lady was rude and unhelpful.
Stacy·2 недели назад
The location was perfect with easy interstate access and plenty of nearby restaurants; breakfast at the hotel was excellent, the beds were super comfy, and the rooms were spotlessly clean; I didn’t wait long for my car thanks to the valet, and the whole staff was friendly, welcoming, and outstanding.
Nikesha·Месяц назад
The beds were nice, but I was overcharged for valet—supposed to be $32 for overnight, yet I paid over $88 for two nights, and we weren’t told about cheaper self‑parking. We also didn’t know to use our key card on the elevator, so we rode past our floor wondering why it didn’t stop. The rooms were comfortable, but the next day they hadn’t been cleaned, and it was a hassle to get extra cups and towels. Upon arrival, no one helped move our bags from the car, there was no bellhop, and the valet was initially unhelpful; we spoke to staff about problems but never heard back, except on the second day when Abdul was very helpful.
Jacqueline·Месяц назад
The rooftop bar is clean and modern, the rooms are nice, the facility is great, and it’s close to many walkable restaurants.
Dianna·2 месяца назад
The hotel is new and clean, staff are friendly, but you have to pay for parking.
Ngoc·2 месяца назад