Radisson Hotel Sonamarg

“Superb Views of Valley with Amazing hospitality :)”

Radisson’s hospitality is excellent, and I trusted it! Head Manager Sahid and Irfan at the front desk made us feel comfortable and arranged everything nicely. Together with Aquib and Sahil, Javid took great care of us at Dine In. They all organized a beautiful birthday surprise and strengthened our bond with this trusted brand among hotels. Thanks to the Radisson team; everything was superb, and I loved it enough to give it a 10 out of 10.

Harshit·3 недели назад

I wish the food had been better, but everything else was perfect.

Haresh·2 месяца назад

“Miserable service, miserable location”

The staff’s attitude was the only issue; otherwise nothing stood out.

Dhindsa·2 месяца назад

“It was fine, not great. I do not think I will return to this property.”

Breakfast was good and the location convenient. The staff were excellent, stepping up once told what needed fixing. However the room floors were dirty, which was very disappointing. The refrigerator didn’t work, and the electric kettle’s knob was broken—after turning it on the water kept boiling, the handle got so hot it could burn a hand when pouring. Cabinet counters were unclean. There was no hot water for the shower, and showering in lukewarm water at 50 °F was not what I paid for. Moreover, the hotel shut off water from 12 noon to 3 pm, so a midday shower was impossible. The hotel offered no compensation for these inconveniences, leaving me very disappointed.

Meenakshi·3 месяца назад

“Bad value for money. Food was not good and even stale sometimes. I was surprised that they had kept rotten boiled eggs.”

The hotel is near the Sonmerg market and the location is good, but the approach road is in terrible condition and the last 100 m to the hotel are very bad, with no lighting at night even for a short walk. The property itself was dirty and not well maintained; the bathrooms smelled, towels were not fresh, and linens looked used before we checked in. The staff were polite but ignored small requests such as an extra towel, room cleaning, or an extra bottle of water. Courteous staff who don’t address complaints or requests are not helpful at all.

Bahl·4 месяца назад