“Bom e charmoso lugar, mas tem uns pontos a melhorar.”
I stayed in a chalet facing the street, but there was no noise to disturb sleep because only 4x4s can reach the area, so activity only happened when tours arrived. The chalet was very pretty, with a great bed and good pillows. The room stayed dark at night and the air was fresh. We were lucky and didn’t encounter any major issues with the chalet. The bathroom was gorgeous and you could see stars at night; in the morning it was bright right after waking up, but nothing too bad. The social area was also nice, featuring a bridge, a beautiful pool, and a zone with loungers, sofas, and chairs. The bar was excellent, with a friendly bartender named Jubileu who made great caipirinhas. Breakfast was fantastic, offering a wide variety of tasty dishes, including on‑the‑spot tapioca, omelette, and couscous. The à la carte lunch and dinner were good, though a bit pricey. The kitchen staff who handled breakfast and everything else were very friendly and cooked great food. A nearby river allowed for bathing and there were lookout points to watch the sunset. One day I ran out of shower water, but I quickly called Emanuel and Lie, who responded promptly and called maintenance. There was no water dispenser, and bottled water was expensive and came in small bottles, so I had to buy bottles before arrival to keep in the minibar. Because the place is close to the dunes, only 4x4s can get there and there’s no nearby shop. You have to wait for the night transport the resort offers, which drops you at the restaurants you want or in the center. One day the driver was very late, and the next day he arrived before the scheduled time. Other guests had many complaints about cockroaches and they were very vocal! A family kept shouting about roaches during breakfast. Reception staff were very attentive and always rushing to solve problems. The owners need to invest in staff training and provide more infrastructure and maintenance. One employee, a waiter named Caleb, was an outlier; he was slow to serve, others had to call his attention, he always sat, leaned, and used his phone, and once even slept on the dining tables…
Laura2 месяца назад