Courtyard by Marriott London

“Disappointed with service!”

The pool was great and we relaxed there for a while, but I was let down when my room wasn’t cleaned during the day; I didn’t expect new towels and sheets, yet the garbage was empty and the room only got a wipe‑down. Breakfast ended by 10:30am, and the price charged was higher than what was quoted on the booking site.

Feder·2 недели назад

“we are late to arrive at the hotel because we are driving for almost a day already. then we met the”

The front‑desk staff moved at a snail’s pace, and we had to wait over an hour just to check in.

Quoc·3 недели назад

The location was excellent 👍🏾, but there was no free complimentary breakfast.

Duane·Месяц назад

“Getting relief after long hours of driving.”

After a long drive from Northern Ontario that took about 7 hours, I had tried two hotels before finding Courtyard Marriott. The first had a non‑functioning pool that I had been told was working when I booked. The second was in the northern part of the city. I was relieved to get a room at Courtyard Marriott, where the reservation desk lady was patient, kind, supportive, and did everything she could to help me have a good stay. I went to my room to prepare work clothes for the next two days, but when I turned on the tap for a hot bath, there was no hot water and only 2 inches of cold water. I called the front desk, and the young woman found another room for me and helped me change. Being exhausted from the long drive and 76 years old, her help was essential to my well‑being. The rest of the stay went well, and if I return to London, Ontario, I’ll stay at Courtyard Marriott again.

Anne·Месяц назад

“Just can’t thanks the staff enough for how wonderful they were including a guest who was more then wonderful to me and h”

They were absolutely wonderful to me and my infant grandson while we were in London for his surgery, and the employees and management were equally fantastic for accommodating us.

Trisha·Месяц назад