“Increase staff to guest ratio (especially bell boy)”
The room felt fresh, modern, and had a tourist vibe with good water temperature, air conditioning, and food choices. However, the water quality was unclear, the restaurant toaster was too small for the number of guests, the smoking area was dirty, and the karaoke noise was disruptive. There was no bellboy, so the receptionist had to carry luggage. Nobody seemed to know who ran the hotel or the restaurant, and no one guided us to the breakfast table. A bottle of HP Sauce had an expiry date of 2021, which was apparently for display but I almost used it on my eggs—this could have been dangerous. The food and beverage staff should be more attentive during busy periods.
Justin·5 месяцев назад