“Fraught with problems!”
The two female staff on reception were very helpful. The older man on reception was less than helpful previously. We were astounded at the very poor and unwelcome attitude of the older male employee in the restaurant . The main bar was full, we’d not booked an evening meal, as were not sure of our arrival time, having flown from Rhodes. ….which is just as well, as our flight was delayed by 30mins and baggage collection took 90mins. The man seemed annoyed we’d not booked, I explained why and that we’d been traveling since 10.30am. There were ample ….14….empty tables, he went off for 10-15 mins, then showed others to tables, then went again saying he needed to talk to the manager. Thankfully a young waiter understood our plight of being at the rostrum for over 20mins……seated us at a table and took our order! This SHOULD have been done straight away! The older man never came to apologize and 12 tables remained empty for the following 90 mins. Our evening was ruined and will not return because of his appalling behaviour and lack of accountability! We left very early the next morning, before breakfast started, to catch our train home
Elly3 недели назад