I was extremely upset with them. I booked two rooms a month in advance. On the day I called to let them know I would be arriving soon, they said they’d check my booking and call me back, but they never did. Instead, they sent a message through the app that my booking was cancelled because of overbooking. They didn’t even bother to inform me beforehand, which was very inconvenient since finding a room last minute is hard and expensive.
Zico9 месяцев назад