“Caca dans toilettes (chasse d'eau non tirée)”
After staying at the property from Monday 17 August to Wednesday 19 August 2026 we have several issues to report: the establishment cancelled our reservation after the stay, citing non‑appearance and/or non‑payment. That is not true: we stayed at the property believing we had paid online via Booking and no payment was requested on site. We do not understand why the establishment made that decision. To this problem add: – the accommodation was damp and dirty (to the point that the toilet flush was not pulled even during the presentation of the premises); – the host was particularly uncomfortable and made inappropriate remarks; – the bathroom was shared, which was not disclosed in the listing; – the room was not ventilated. The host therefore has no right to cancel our reservation, especially since he never requested payment and we believe we paid online.
Gaspard2 месяца назад