Fun Family Guest House n Jungle Tour

We first booked a single night, then after chatting with Putra we decided to trek through the jungle. The trek was amazing, filled with small gestures toward us and plenty of discoveries along the way. The meals were good and plentiful. Fun Family is a great alternative for enjoying the Bukit Lawang centre, close to the river, the bus station and all the shops.

Steven·2 месяца назад

The location is excellent. You can jump into the river right from the room. The accommodation is very modest, no hot water, but the price is not high. Most importantly, Putra is a fearless guide—go with him into the jungle and you’ll find no better guide. We saw many orangutans, the monkey Thomas, a rhinoceros bird, an argus, and gibbons. Putra will explain everything and even sing a song. If I return to Bukit Lawang, it will only be with Putra. The internet was not always available.

Дмитрий·2 месяца назад

“Everything was perfectly organised before we even started our trip. Putra and his family were exceptionally friendly and”

The spot was great, the jungle trekking was enjoyable, and the owner and his family were kind. There was no luxury at all, but that wasn’t something we expected or needed.

Silvia·2 месяца назад

“Chantaje, cobros abusivos y un trato totalmente deshonesto”

Nothing good. It was a real scam and a lamentable experience. The accommodation charges whatever it wants and uses the jungle excursion price as a pressure tactic. The Booking listing never said that the excursion with the owner was mandatory. Yet, days before the stay they told us that if we didn’t do the activity with him, we could only stay by paying double the booked price. That’s simply extortion. Also, breakfast, which was booked and supposed to be paid directly at the accommodation, was charged at a different price than indicated on Booking. When we complained, the owner said he didn’t know the price shown on Booking. To make matters worse, he never comes personally to collect payments: he sends his son, who barely speaks English, and his wife, who doesn’t speak English. The situation is completely unacceptable for handling any guest issue. The treatment is especially unpleasant and dishonest. The friendliness disappears entirely if you don’t book the tour with him. Conversely, those who do the excursion are treated apparently kindly, while others are charged what he thinks is appropriate. The room is also subpar. The walls are thin wooden slats: you can see the light from the next room and hear everything. The supposed parquet floor is wooden sheets covered with plastic, feeling very unhygienic. Towels look like blankets, and the sockets are placed next to the door, an entirely uncomfortable location. After seeing how the accommodation works, we decided to arrange transport directly with the company we used for the jungle tour. Other guests told us they had booked the same service through the accommodation and ended up paying triple the price.

Andrea·2 месяца назад

“Réservé le trek ici !!”

Putra is a perfect host and guide; we were lucky to have him on the first day in the jungle with Pilo. Then for the next two days they left us in the hands of Pilo and Uman, which was fantastic; we had our best meals in the jungle—it was incredible. We took the trek with Putra and I recommend doing it with him. We saw female orangutans, an alpha male, and many monkeys of different species. Small warning: for a 3‑day trek you need good physical condition; it climbs a lot, it’s very hot, very humid, so bring plenty of water, because the water given in the jungle can easily make you ill. The woman who runs the kitchen is hard to understand; she doesn’t speak English, we used a French‑to‑Indonesian translator, but even then she didn’t understand and made mistakes or omissions in orders. I don’t know what language she speaks 🤷🏽‍♂️. Maybe simplify the menu for her, with numbers or a chart in a language she can understand. Also consider changing the pillows, which I think we did well 😅. No hot water and no sink in the shower.

Jérémy·3 месяца назад