Comfort Suites Atlanta Airport

“I thought it would’ve been better or at least close to the pictures. As far as the cleanliness and the smell, i could no”

The staff were nice! However, both queen beds had stains when we checked in, and one bed even had hair. A staff member kindly moved me to another room, but that one had stains too. When I asked for a refund, the staff agreed.

Na'rihya·3 дня назад

Everything was fine except the juice selection. I think they should offer more varieties—different juices beyond orange, and since I don’t drink orange juice or coffee, a range of teas like breakfast tea, green tea, and peppermint tea would be nice.

Alexis·3 дня назад

“It has been the worst experience I’ve ever had in a hotel.”

The hotel was in a state of disrepair, with mold present throughout the room—on the bed, the seats, and the bathroom. The bed itself was stained, and the bathroom was filthy. Worse, the neighbor in the adjacent room was a prostitute who had been there for a while, engaging with released felons; we heard constant screams and fights all night, until someone called the Atlanta police to have them removed. The next day I asked for a refund for my second night to move elsewhere, but they claimed the situation was handled. With small children, I felt unsafe. Breakfast tasted off, especially the eggs that seemed to have a dish‑soap flavor, and my kids complained of itchy beds, hinting at possible bed bugs.

Damaris·6 дней назад

“Too tired to complain”

The beds were comfortable and the air conditioner worked, and there was a couch and a functioning fridge in the room. However, the list of problems was long: wires dangled from the smoke detector, a chair was broken, the TV was dead, a large crack appeared in the bathroom sink, the bathroom door had to be forced open and didn’t close fully, some lights were out, breakfast was subpar, no staff were available to help, and there was no coffee.

Leslie·Неделю назад

The staff were friendly, but the pool was closed for maintenance, which was a major disappointment since I had booked the hotel specifically for its indoor pool to keep my kids swimming regardless of the weather. The front desk clerk mentioned, “I keep telling management to make a note of it or take the pool amenity away online.” The elevator door made terrible noises when opening and closing, making it feel unsafe. We only used the room for a night on our long drive, slept, and left early the next morning. The room itself had stains on the chair and couch, and the pull‑out bed’s cushions were so worn that the metal frame was visible. I tried to fix the cushions, but nothing helped. The lobby smelled like cigarettes, despite the no‑smoking policy, which was disappointing.

Julie·2 недели назад