Overall, there were few people, so I could relax comfortably. The food was tasty, the staff were kind, and the room was clean and pleasant. However, the place advertised itself as a “dog resort,” yet the dog run was a bit underwhelming and disappointed me. Because it was Beppu, I was looking forward to the hot springs and had booked a family bath for an extra fee. When I asked the front desk if I could receive towels later, they kindly said “that’s fine,” which was very helpful. Later, another older male staff member gave me a cold response to the same question, which made my nephew feel a little sorry. The other staff were friendly, so that last interaction was disappointing. The facilities, food, and atmosphere were good, so I think a unified approach to staff responses would make the stay even better.
YumiМесяц назад