“Сервіс бажає кращого, на жаль”
A decade ago the hotel’s proximity to the sea would have outweighed any flaws, but today the beach is blocked off except for a tiny strip belonging to a neighboring hotel; the courtyard does offer free parking and we were checked in late at night, which was a big plus, and the central air‑conditioning, while a little noisy, is still preferable to a portable unit. The staff were welcoming, the bedding and towels were nice, yet those were the only advantages. On the downside, I had told them in advance that my colleague and I would need separate sleeping arrangements on the bed and sofa, and when I asked whether a second bed would be prepared, they seemed to think the sofa counted, which for a 3700‑UAH night rate felt unreasonable; the room lacked even a single bottle of water, and there was no paid water in the mini‑fridge either, so we had to buy it ourselves. The bathroom tiles showed moldy grout, and they didn’t place a towel on the floor, making it easy to slip when stepping out of the tub. The tram runs so close to the windows that it’s impossible to sleep after 6 am. Finally, the payment process was a hassle—being asked repeatedly to transfer money to a card felt irritating, as if they couldn’t handle taxes or card terminal transactions themselves.
Andriy·2 месяца назад