Riverview Inn & Suites

“Very nice stay”

Service was prompt; when I had a TV issue, the response was immediate and accompanied by a smile. I was very happy.

Terri·Месяц назад

The smoke alarm in the room opposite mine started beeping at midnight. The front desk attendant shut it off, but it rang again after 15 minutes. I called her, she came and silenced it again, only for it to go off 15 minutes later. After another call she promised to come again and offered a different room. I accepted, packed up, and moved to a room at the far end of the hall, finally back in bed at 2:00 am.

Charles·Месяц назад

“didn't stay, filthy and nasty”

nothing, left within 1 hour. everything. place was filthy and misleading

Alex·2 месяца назад

“Probably will never stay there again.”

The front desk lady when we got there was wonderful. The pool was great. Rooms could have been cleaner. Bed was too hard and pillows were too soft. For the money you spend to stay there these room should be updated. Bathtub felt like you were going to fall through and it was stained so it looked like it was dirty. Floor is soft in the tub. The wall around the toilet was falling apart because of a water leak. Sink, mirror, curtains on the sliding glass door were dirty. There was something on the walls that was gross. The bottom molding on the walls was falling off. The internet was horrible. TV was in and out because of the internet. I reserved 4 rooms and something was wrong with each one of them. One smelt bad, one smelt like smoke even though it was a no smoking room. One, the carpet was torn and had holes in it. One of our rooms had mold everywhere and they had to be moved. The other room the people next door partied till 1:30 am. The second lady that was working was not friendly. Asked for some towels for the pool and she didn't seem very happy about giving them to me. Also no shampoo in one of the rooms and no tissues. Wasn't even offered any compensation for all these issues. There was no breakfast, no juice, nothing but fruit and coffee. We have 5 kids that wanted to eat so we had to get them ready and take them somewhere else. Playground equipment was broken and dangerous for the kids. The pictures that are on the website are not what the hotel looks like. We spent a lot of money to stay here and it truly was not worth it. The whole building and the outside needs to be updated

Kenney·2 месяца назад

There was no one around to help with any of my problems. When I wanted to relax on vacation, I at least wanted to watch TV, but the Wi‑Fi didn’t work and the TV kept buffering, and the accommodations were horrible.

Brandon·2 месяца назад