“No respetaron la Reserva”
I booked through Booking, expecting to pay on arrival, but an email from the hotel demanded a 50% payment 24 hours early. The message made me uneasy, so I called the hotel directly. When I asked how to pay, they told me my reservation was no longer valid even though it was still within the 24‑hour window. They explained that during peak season they give rooms to the first people who pay, and the person who answered was not very friendly, insisting those were the hotel’s policies.
Sally4 недели назад