ibis budget Grigny Centre

“"ME HAN COBRADO DOS VECES Y EL HOTEL LLEVABA 6 MESES CERRADO"”

The experience with booking was “embarrassing.” We were heading to Disneyland and had a one‑night reservation. I arrived with my two daughters after 9 pm, only to find the hotel closed for six months (I confirmed this with the hotel across the street). My daughters cried because they thought we’d have to sleep in the car. We found another hotel 20 minutes from Paris. When we finally got a room and felt calmer, I realized we were charged twice the IBIS rate. About three or four days later they refunded the double charge, but five or six days after returning to Spain, booking told me they couldn’t refund the night we had booked at IBIS (still closed) because we didn’t cancel within 24 hours. Surreal.

Ivan·3 месяца назад

I never slept there! On the day I arrived, I learned the hotel had been requisitioned to host families in need. I was never notified; the same day I received emails from the hotel about my arrival and nearby activities. I had to find a backup plan at 3 pm, and I wasn’t driving and had a wedding that evening!

Natacha·Год назад

“Hôtel devenu 100% social”

We didn’t stay; the hotel cancelled our reservation without warning because it became a 100 % social hotel. We didn’t stay; the hotel cancelled our reservation without warning because it became a 100 % social hotel.

Chrystele·Год назад

“À éviter”

Nothing. The place is no longer used as a hotel.

Jean-luc·Год назад

Nada. No es un hotel. Llegué con mis maletas a las 23:30 y una señora que solo hablaba francés me dijo que no trabajan con Booking, que no tenía una reserva con ellos. Al enseñarle la confirmación de la reserva hizo como si nada. Tuve que buscar otro alojamiento a medianoche

Claudia·Год назад